Most people could download and use the app without technical issues. Have a blessed day. Payday loans, installment loans and auto title loans come with high rates and fees which can trap you in a cycle of debt. Advice to Management We always try our best to do our job well, and your kind words make it all worthwhile. Replies to negative reviews in < 24 hours. By clicking the 'Subscribe Now' button, you agree to our Terms of Use and Privacy Policy. We're looking into your account. Payactiv is the Consumer Financial Protection Bureaus first approved EWA provider. Very helpful, understandable and fast. In terms of security, no app is 100% secure. We use dedicated people and clever technology to safeguard our platform. We always try our best to do our job well and your kind words make it all worthwhile. Contact Us - Payactiv Live support is available 24/7/365 online or by phone, according to the PayActiv website. We'd like to turn this around and resolve your issue ASAP. Many of the offers appearing on this site are from advertisers from which this website receives compensation for being listed here. Helping Low-Income Workers Stay Out of Debt - Harvard Business Review Payactiv App Review: Get Cash Before Payday | Credit Karma You might also be interested in the following buyer guides: We take our research process seriously and want to make sure we are presenting our readers with the very best solutions in a given. Beginning with your second direct deposit of at least $5 from the same source, Central Bank of Kansas City (CBKC) will post the funds to your Payactiv Visa Card when we receive it, rather than on the effective date. Hi Eric,Thanks for letting us know about your concern. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. We always try our best to do our job well, and your kind words make it all worthwhile. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. I opened an account on the recommendation of a colleague, she told me that this bank has a lot of nice bonuses, but there was only one bonus, my account was closed. Let alone ask you "how can you be getting a refund that is over a year old doesn't make sense to them how is that possible" then got hung up on. The Empower app offers fee-free cash advances between $25 and $250 to users, along with a cashback debit card. However if you ever need support with this company call the phone number and ask for Ronnie OConnor, twice now this man has gone out of his way to make sure I fully understood the issue I was experiencing and how to correct it and was clear and polite despite me not being so at times and if hes not already running the customer service call center for this company he damn well should be! I called three to four times the last two days and Im so glad I got Natalie this time. First, since the money in your PayActiv account is held by Central Bank of Kansas City, an FDIC-insured institution, your money up to $250,000 is protected. Find her on Twitter, @DawnAllcot. Read our full review or get our 30-second take. One of our representatives will be reaching out to you shortly to assist you. Payactiv works by partnering with employers to offer advances on their earned wages. Payactiv is a popular paycheck advance app offering an inexpensive alternative to payday loans and even some cash advance apps. Audience Companies looking for an earned wage access platform to give their employees financial relief solutions between paychecks About Payactiv For two whole months I tried to get money from the bank they sent it back to, which resulted in two late credit card payments and a debt to my cousin! PayActiv works best with a linked bank account, but its not necessary to have a bank to have funds preloaded onto your PayActiv prepaid Visa and use your Visa card for bill paying, purchases and more. :). Latest Reviews. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. Everybody! Join over 2+ Million people and put yourself ahead. :). Our information is based on independent research and may differ from what you see from a financial institution or service provider. One of our representatives will be reaching out to you shortly to assist you. 24/7 live customer support from Payactiv Open a support ticket with our Service Team Full Name * Email * Phone Company Name Message * * These fields are required. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. I will never forget this. Customer complaints are largely related to technical glitches that leave people unable to access their funds or manage their money. I gladly provided all this, but Payactiv decided to withdraw the money back and then I started "dancing", "dancing" which lasted two months! He fixed the issue, even when my phone died and I called back. One of our representatives will be reaching out to you shortly to assist you. Founded in 1975, The Vanguard Group has become a premier investment management company in the U.S. and one of the largest in the world. Payactiv integrates with leading HCM, Payroll, and T&A providers, including ADP, Paychex, UKG, Workday, SAP, and Paycor. But a small percentage of users didn't have a seamless experience. If your employer offers EWA, all fees to access your earned wages are less than $3. Ive wrote a review before and I went back and Changed it but this time Im sticking to my review worse company ever no one helps you you cant access your earnings when you need them everyone is rude as hell when trying to figure out why the app is not updating Ive talk to 6 different people in 2 weeks and everyone says Aw wait 24 to 48 hours NO ONE HELPS unless you write a review its ridiculous I mean its really false advertisement because you are not able to access your money when you need it even if you work all your hours.I have screenshots of every person Ive talk to even the ones that open the chat ask what they can help you with them never respond again or close out the chat smh but thats how they do business. Anna Serio is a trusted lending expert and former Commercial Loan Officer who's written more than 1,000 articles on Finder to help Americans strengthen their financial literacy. :). Its even less expensive than many other cash advance apps, which sometimes require a monthly subscription fee. and you know what happened Payactiv closed the account after asking for a bunch of documents, from bank statements to utility bills. Using Payactiv to get an advance on your paycheck can help you cover an emergency expense without having to resort to payday loans, which are known to be risky. We may receive payment from our affiliates for featured placement of their products or services. Just send an email to support@payactiv.com. Head over to our Support Form and someone from our team will assist you. It's worth noting that this service could cost you $1 a day, but it's capped at $5 a pay period. while there was some slight communication issues between the rep and I after explaining my situation properly, Jay M handled the issue extremely quickly and professionally. Zachary Marshall gave me the best customer service that Ive ever had!! Replies to negative reviews in < 24 hours. We also ensure all reviews are published without moderation. Companies can ask for reviews via automatic invitations. Alan Davis was very awesome. Businesses that partner with Payactiv see significant cost reductions through increased recruitment, engagement and retention. Google Play and the Google Play logo are trademarks of Google LLC.Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. She lives on Long Island, New York, with a veritable menagerie that includes 2 cats, a rambunctious kitten, and three lizards of varying sizes and personalities plus her two kids and husband. All Right Reserved. We'd like to turn this around and resolve your issue ASAP. But Payactiv takes reasonable measures to protect its customers information from theft and loss using SSL encryption techniques and authentication procedures. Grace made sure it happened n it is now resolved. One drawback is that Empower charges an $8 monthly fee. CONS. There was an unknown error. American Express National Bank, Member FDIC, has expanded its offerings with an all-digital checking account known as the American Express Rewards Checking account. Have a blessed day. I give up, too much effort for a service that is too easy to live without. PayActiv Review 2022: Access Your Money Earlier | GOBankingRates We strive to provide the best experience we can for our customers, and we're sorry that your previous experience did not meet the standard. Find out how we combat fake reviews. Customer service is rude!! I want to give Grace a big thank you for giving me a call back and explaining what happened to my account and getting it cleared. Payactiv how to apply for an online loan, review of the loan company It's pretty simple, actually. 1 Standard rates for data and messaging may apply from your wireless provider. Payactiv App: How Does Payactiv Work? [Best Guide] - Overdraft Apps Payactiv partners with companies of all sizes, including Walmart, Visa and Amazon. Money accessed through PayActiv will show as a deduction on your next paycheck. Agent after agent kept telling me to wait an additional 24 hours. This company is truly amazing and is honestly training their employees to be efficient kind mindful and helpful because it all showed with this customer contact today. Verification can help ensure real people write reviews about real companies. The review found that, on average, the cost to borrow $500 from a payday lender in Louisiana for four months was $435, or an interest rate of 405%. Hmm, It sounds like youre looking for Customer Support instead of our Sales team. Product name, logo, brands, and other trademarks featured or referred to within Credit Karma are the property of their respective trademark holders. We're available 24/7/365. I haven't even gotten "I'm looking into your account", it's as if they open the chat to look busy and then do nothing because they're lazy or are trying to take on far too many chats at once. Their customer representative dont know anything. We always try our best to do our job well and your kind words make it all worthwhile. Hi Connor,Thank you for taking the time to write a review about your experience. Shout-out to Davis for always assisting correctly, answering in timely manner & not giving any run arounds or lies! Thanks again Ronnie, Hi Rika,Thank you for taking the time to write a review about your experience. Compensation may factor into how and where products appear on our platform (and in what order). Have a blessed day. Financial insights With the mobile app you can get financial advice, budgeting tools, tips on saving and a way to track your spending. Our scoring formula weighs several factors that differ from Payactiv costs nothing to the employer. Payactiv is a life saver! Have a blessed day. Or if I brought up my case number, they would stop replying and end the chat/call. It goes against our guidelines to offer incentives for reviews. Join today. Know what's possible to save or spend, get help with budgets, savings, and debtall in the Payactiv App. We'd like to turn this around and resolve your issue ASAP. PayActiv Review | Is It Right For You - YouTube You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. :). But even if you have the money to invest, you may not have the time to flip or Afterpay Overview Afterpay launched in Australia in 2015 as a new and improvedGen Z form of layaway. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Shes the best and everyone should be more like her. Its free to load money onto a Payactiv card, but if you want to transfer funds to your bank, pick it up at Walmart, spend it with Uber or Amazon or use the bill pay feature, you can expect to pay additional fees. As a Certified B-Corp, Payactiv meets the highest standards of social and environmental performance, transparency, and accountability, helping you thrive today and plan for tomorrow. Grain app review: Small lines of credit with no Cleo app review: Small cash advances for members, Can only access up to 50% of your paycheck, Fees may apply depending on where you have funds deposited, Full benefits are available only if your employer participates. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Have a wonderful day ahead! Consider a provider that doesnt require you to work for a partner company instead. Kindly email us your details including your Employer's name, Employee ID, and Mobile number at support@payactiv.com. Have a wonderful day. 2023 Payactiv, Inc. All Rights Reserved. When possible, please email us your concern at support@payactiv.com with "App reviews" in the subject line. ** Central Bank of Kansas City is the issuer of the Payactiv Visa Prepaid Card only and does not administer, endorse, nor is liable for the Payctiv App. If there's anything you need in the future, please don't hesitate to reach out to us at support@payactiv.com. How long does it take to get money from PayActiv? It requires no credit check to access funds, and the amount you can withdraw is based on the pay youve earned. m was so helpful he updated my ewa hours so I could handle all my business. 60% of employees would recommend working at payactiv to a friend and 61% have a positive outlook for the business. When possible, please email us your concern at support@payactiv.com with "App reviews" in the subject line. information service that aims to provide you with information to help you make better decisions. Here are 8 tips for writing great reviews. Its an app that people can use just like a regular wallet to store their card details and information. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial wellness platform that provides a suite of services such as earned wage access, savings and budgeting tools, bill payments, automatic savings, and more., The Payactiv app, linked to your attendance tracking system, turns your working hours into earned wages that you can access on-demand, at any point in time, without having to wait for payday. finder.com is an independent comparison platform and information service that aims to provide you with the tools you need to make better decisions.