Select a movie and showtime, and then proceed to purchase the ticket. Locations with military pricing available are listed on this page. How Long Does It Take for Fandango to Process the Refund? Signifies that the rating board has concluded that the film rated may contain some adult material. Online orders placed by Noon EST will be shipped within two business days. These websites are not legitimate AMC partners and unfortunately AMC cannot honor confirmation receipts or other purchase evidence from these sites to retrieve tickets for guests. Penny Lanes Bowl & Games Refund Policy We charge a nominal fee per ticket in order to maintainthis service for our valued guests. The fee is detailed (listed as "booking fee") on your order summary at checkout. When I click on the link, the webpage comes up only as text. Extremely hard to get a hold of once purchased. $70 spent and had to purchase new tickets to see the show. The reservations page on AMC showed a ticket for Avengers Endgame on Thursday the 25th at 6 PM - this shouldn't be there. I checked Fandango, and only had the purchases that should be there (the Regal IMAX, and 2 weekend showings at AMC). By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. In the end, the person who scans/rips your ticket to let you in was able to scan my AMC code and see the ticket assigned to my account, so I was able to go see the movie. Have Fandango ready to cancel and have AMC app up and cancel the Fandango and book with the AMC app instantaneously. VIP+ Program Terms | Fandango In some cases, theatre locations may show a particular film in both the 3-D and 35mm (2D) formats. Any purchase made with a gift card must go to the box office for refunds. JavaScript is disabled. Purchased tickets on wrong day, requested refund and they would not refund the service fee even though I was ready to purchase tix for the next day. I used Fandango to purchase tix for the new Star Wars movie. All rights reserved. Reddit and its partners use cookies and similar technologies to provide you with a better experience. If your showtime has not passed, you can request a refund by providing the email address associated with your ticket purchase and the last 4 digits of your gift card or credit card. And I get to pay an extra fee for this hassle? They issued me a credit and the credit did not work! Diamond Rewards free movie tickets are redeemable on the Paragon Theaters app, effective July 1, 2019. Open it in your web browserand start exploring the services we can offer. CDA Idaho. Do You Sell Gift Cards? This is illegal and I will not just forget and move on. No, the system is not designed to serve the function of "critic." . Even Professor Kopcha, your former writing teacher, even though he gave you a B on your To Kill a Mockingbird essay. For tickets purchased through other ticketing agencies, guests must contact the agency directly before the scheduled movie showtime to request a refund, and refunds are subject to the refund policies of those agencies. If you need assistance for any reason, please ask one of our theatre personnel for assistance. Fandango does not offer partial refunds either. It usually takes about 72 hours for the Customer Support team to respond to your query. Wrote to them to get refund, no answer. Enter your details in the chat box and complete your refund request. A patron desiring to purchase multiple tickets must provide a valid photo I.D. As long as you complete your request and submit it before the show starts, you are eligible for a refund. I have reached out to customer service multiple times with no response. Limited Time Only: Add your photo to a Visa card for free! I called them right away and they said they'd give me a credit. You can send an email and wait 72 hours for a response, or you can try to wait for a response through the chat, which can take forever. 1. Fandango and printing my movie tickets My gift card had not been used and I know that for a fact because the pin was still covered when I tried to use it. Paragon Theaters welcomes guests to attend moviesdressed in costumes, but does not allow weapons or other accessories that may make guests uncomfortable or cause a distraction. No recording devices (cameras, video recorders, sound recorders, etc.) Gift cards can be purchased at all or our theater locations or online byclicking here. The system prompted me to log in. You will get the value of the ticket(s) you purchased on the Fandango website directly to the method of payment you used initially. No. Funds will be returned to the same payment card or gift card used to make the booking and Crown Club movie ticket rewards loaded to your Crown Club card will be restored to your Crown Club account, but please note that (i) convenience fees for tickets booked online via Regals mobile apps or websites will not be refunded, and (ii) redeemed Crown Club credits cannot be refunded or restored by Regal or re-used by you. You can purchase tickets with cryptocurrencies on our website by selecting BitPay during checkout. The ORP Directory Lookup does not include providers who have submitted applications and are currently in the Medi-Cal . Exchanging your ticket means that you dont lose any money on the convenience fee as you do with the refund. Children 3 to 11 must pay the child admission price. Please note that for tickets purchased at the box office or online, please reach back out directlyto the local theater you were going to visitprior to the showtime, and ask for a Manager to initiate a refund. Email questions@paragontheaters.com the gift card number, and the existing card so that the two can be merged. Agency Kitchen You may select from a range of shipping options including USPS and UPS. Can I Get a Fandango Convenience Fee Refund? Upon arriving at the theatre location, printed materials are available that explain how to use the closed captioning system. Edit your payment method for Movie Club. The only way I could get a credit was if I joined their VIP program. For purchases made via our Regal Mobile App or the Regal website follow the refund ticket link on the confirmation email you received or use our Contact Us form. I accidentally bought a ticket to the wrong movie. The ticket says something like skip the line and go straight to the ticket taker to scan the tickets, but no barcode or image is showing up. Starting from the Fandangos home page, these are the steps you would need to take: If you want to request a refund via email, here are the steps: Fandango does offer refundsyou can get a refund on your entire order minus the convenience fee the company keeps. The Regal Crown Club program ("Crown Club") rewards movie lovers who attend movies at participating Regal Cinemas, United Artists or Edwards Theatre location (a "Regal Theatre").Crown Club members can earn credits when purchasing admission tickets (at the box office, at in-theatre kiosks, in the Regal Mobile App (the "App") or online) and concessions and can redeem such credits . Ticket purchases are only valid for the location and film that is printed on the confirmation page or printed tickets. For extenuating circumstances, please consult theatre management. Health & Safety Action In Regards to the Coronavirus. Please contact our National Sales department at 800-AMC-4TIX (800-262-4849) or visit our online ordering portal. Are military and student discount tickets available through Fandango? They would rather lose customers who have been using them for 10 + years than giving a credit. Please reach out to your local theaterbox office and speak to a Manager prior to the start of the movie so they can change things. I was able to make a reservation immediately! Don't waste your money we all work too hard for it. Sit back and relax while we do the work. You will need your charity's Tax ID number in order to complete the form. Use the, You can definitely purchase tickets online! Who enforces the ratings? Refunds are available in certain limited circumstances described below. On movie and theatre pages, you can change the date with the date selection tool or by selecting a different day of the week above the listed showtimes. For example, one theater might receive one film to play, another theater might receive another. You can imagine my terribe disappointment when I went, a couple weeks later, to purchase a ticket to see Elvis. Managers may empower Ushers to check for photo identification if a guest appears to be underage and is holding a ticket for an R rated feature. FAQs NC-17 -- No One 17 and Under Admitted. I reached out to customer service via their contact but although they can see the tickets were not scanned or used and I proved I had to buy different tickets, they refuse to refund. Paragon Theaters - Luxury Made Affordable All Rights Reserved 2023. The Paragon Village 12 no longer has a dress code, as of January 31, 2018. No. Someone needs to shut them down if they cant do better than this. No. It was their systems error that caused this entire issue! If your card is registered, the theater can look up your account with your registered phone number or email. Substitute Custodian - Walnut Creek School District - Northern If you have an AMC gift card that begins with 6006, please email photos of the front and back to giftcards@amctheatres.com for a replacement card. Do You Sell Group Tickets? There are several ways to refund movie tickets online if you prefer doing it on the website or via email, here is the list of options at hand for requesting a refund: If you use one of the above-mentioned websites to request a refund, you agree to potentially be denied a refund or asked to contact the Customer Support team or your theater. FANDANGO Nightmare Company. Sign into your Regal Crown Club account. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. We also ensure all reviews are published without moderation. We acknowledge that this procedure can cause some inconvenience and that it is not without flaws, but hope these are minor in comparison to increased safety. I received a gift card and tried using it but kept getting an error message. What is a Mobile Ticket? Pricing is available on each theater's Ticket Pricing tab. You may not consolidate your AMC Gift Cards onto one card, but you can use multiple cards for one transaction at the theatre. How can I find a copy of my confirmation email? So they printed and refunded. You can change the city that you're browsing by changing the location selection at the top of Regal homepage. Signifies that the film rated may be inappropriate for pre-teens. This applies to all passes, coupons, discount tickets, and promotional offers that state 'Not valid for special engagements', including red, green, black, yellow, silver and gold passes. This discount is available to those who present proper identification at the box office (and their immediate family members who also have proper ID). There's no true rhyme or reason On one day you can log onto your account and purchase tickets and the next time it won't allow you to log onto the site. DO NOT USE THEM for movie tickets. All seating designated as handicapped with the familiar wheelchair symbol is reserved for the disabled and their companions. I went to Applebee's twice and earned 3 TOP GUN tickets. Please instead create a zip code by taking the three numbers in your postal code and adding two zeros to the end. Phone number Phone Lookup. Regal Entertainment Groups policy for a Senior Citizens ticket is age 60 and over. It is also important to note that while we would love to play every film, especially the ones our customers want to see, what we play is usually at the discretion of the film studios. Guests must be of 17 years of age to purchase a ticket. They did not want to give me a refund for 2 adult movies tickets that showed up as "standard" but when I purchased them it showed up as "3D". Being a single person, and actually enjoying going to the movies alone, I happily used my $25.00 (Birthday) Gift Card when I went to see Maverick. Submitting your request via one of the affiliate websites is possible with a little twistyou will be redirected to the official Fandango where you can submit your request. Fury of the Gods: The IMAX 2D Experience, John Wick: Chapter 4 - The IMAX 2D Experience, My Neighbor Totoro 35th Anniversary - Studio Ghibli Fest 2023, The Journey: A Music Special from Andrea Bocelli, The Metropolitan Opera: Der Rosenkavalier, The Metropolitan Opera: Der Rosenkavalier ENCORE, SPIRITED AWAY: Live on Stage - Studio Ghibli Fest 2023, Ponyo 15th Anniversary - Studio Ghibli Fest 2023, The Metropolitan Opera: Don Giovanni ENCORE, The Metropolitan Opera: Die Zauberflte ENCORE, Kiki's Delivery Service - Studio Ghibli Fest 2023, Nausica of the Valley of the Wind - Studio Ghibli Fest 2023, Castle in the Sky - Studio Ghibli Fest 2023, The Wind Rises 10th Anniversary - Studio Ghibli Fest 2023. I bought my ticket on the website, can I transfer it to the Regal mobile app? The theatre employee can access your order by phone number, ticket ID or confirmation number. They should be able to refund to your A-list account. I actually tried to make multiple at various times - seats were going in and out and orders were failing left and right. This along with their surcharge makes them not worth the hassle. Anyone can write a Trustpilot review. Can I give them negative stars: yes they are as awful as people say. Yellow Tickets are not valid in California, New York or New Jersey. Sorry, but all credit cards used must have a U.S. billing address. If your gift card has an active balance, and you're having trouble using it, contact guest services at 877-262-4450. I received my confirmation # and there's a link to view my tickets. What Phone Number Do I Use to Request a Fandango Refund? If you visit the theaterduring a non-peak time (avoiding Friday or Saturday evenings), a manager can assist you with adding points for a recent visit. Of course, they say the same thing as before and to contact Fandango. Movie Tickets & Movie Times | Fandango Pleaseclick herefor further details on how to use your Fandango gift card. Before leaving the auditorium, please check around your seat for any personal belongings. HORRIBLE. For more information on this policy, please visit www.mpaa.org. What Does the Fandango Refund Policy Say? Please contact the studios directly and let them know that you prefer to see your movies at Paragon Theaters. You bet. Once I tried to purchase online they said that my card wasn't activated. Our cast members and managers are knowledgeable on the closed captioning system and can assist with any specific questions you may have. View detailed list of Movie Club credit usage and renewals. Rough or persistent violence is absent; sexually-oriented nudity is generally absent; some scenes of drug use may be seen; some use of one of the harsher sexually derived words may be heard. The theater wouldn't accept Fandango tickets for a refund. These boards can cause slip, trip and fall hazards for our guests as well as our staff. Do not use them.Mike. are permitted to be used within any Regal Entertainment Group facility. Yes, the rules permit movie producers to re-edit their films and re-submit them in hopes of receiving another rating. It cant be retrieved or turned into any kind of credit. After buying the yogurts I had to send them a copy of my receipt and then wait for a promotional code and then go on Fandango to claim it. Tickets can be purchased online and picked up at the theatre, or an individual may purchase tickets directly from the kiosk. I've tried opening the ticket in IE and Chrome and they're coming up the same, no images or barcodes. I hadn't heard about their AWFUL CUSTOMER SERVICE. I have the exact same error. There's a little square with the broken image . Doesn't do anyone any good to get a reply 2 hours or more later. Our "bookings" (contract with film companies) are for one week only. Go to Cinemark :). About Us How do I use Regal Gift Cards to purchase tickets? They tell me it isn't their issue and to contact AMC. Soliciting or loitering on Regal Entertainment Group premises is not allowed. When you call a recording comes stating they are busy and to call back later, the website chat you have an hour wait. Paragon Theaters | FAQs There's a little square with the broken image icon, and my confirmation number, but no bar code to scan. As a group they view each film and, after a group discussion, vote on its rating, making an educated estimate as to which rating most American parents will consider the most appropriate. Wait to be redirected to another page. Can points be added for movies I saw before I registered for Diamond Rewards or if I forgot it? The amount will be decreased for the per-ticket convenience fee the company is allowed to keep, as stated in its. We use dedicated people and clever technology to safeguard our platform. Contact your local theatre if you have questions regarding any state or local requirements. Present the barcode on your phone to the usher at the theatre for admission. All AMC, Loews, Cineplex Odeon, Magic Johnson and Star theatres in the United States will be honoring passes, coupons and discount ticket products including: AMC Red tickets, AMC Green tickets, AMC Black tickets, AMC Yellow tickets, Show Snacks, Loews Galaxy, Passport and VIP Texas Gold. How do I update/change my payment method in the Regal mobile app? Senior prices vary by theater. After entering the number on my gift card--several times, I got the same message each time: "Error, this card has already been redeemed". I WOULD NEVR PURCHASE ANYTHING FROM FANDANGO EVER AGAIN THIS RATING WOULD BE NO STARS BUT I HAD TO AT LEAST PUT ONE. Concessions are always on the menu with an AMC Gift Card. That's right - all registered Diamond Rewards members earn a free ticket* on their birthday! Phone # on the card went nowwhere, so I googled them. This signifies that the film rated may contain some material parents might not like to expose to their young children - material that will clearly need to be examined or inquired about before children are allowed to attend the film. On the Confirm Order page, enter the gift card number and 4-digit PIN. Apart from unused movie tickets and forgotten subscriptions, people waste money on other little things they dont even notice. . In that regard, as a general rule all backpacks, packages and large bags of any kind are subject to inspection. I live in Florida and searched the movie theatre I wanted in palm beach gardens then picked my movie, my time, and my seat and purchased the tickets. Bought 4 tickets using a gift card & balance going on my credit card. So, don't be shy with them at the box office. for proof of age for each additional ticket being purchased. Join our "virtual" program at this link. You can request this refund, Pricing varies by location. It is REGs policy to support the MPAA ratings system to the fullest extent possible. Eventually, I settled for tickets at a local Regal (only one with IMAX in the area). Their misleading and complicated website caused me to buy tickets for a theater in CA and I live in Idaho! Regal has taken bold nationwide action in all of it's locations. Select "My Tickets" to see your upcoming movies and showtimes. If your gift card has an active balance, and you're having trouble using it, contact guest services at 877-262-4450. The fee is displayed on the Order Summary during the online purchase process. It is important to remember that the admittance procedures still apply to those individuals that make purchases or redeem on-line ticket purchases from a ticketing kiosk. You can find more information about the wallets that BitPay supports, This site is protected by reCAPTCHA and the Google, AMC Gold and Silver Experience Tickets here, http://www.amctheatres.com/exchange-tickets-terms, https://www.amctheatres.com/exchange-tickets-terms. Here is just a fraction of what we do best: We have helped over 300,000 people with their problems. We accept cash or the following credit cards: Visa, MasterCard, American Express and Discover. I heard that if you get tickets of Fandango you get a QR code - Quora Producers may also appeal a rating decision to the Rating Appeals Board, which is composed of men and women from the industry organizations that sponsor the rating system. They still have not returned our $50.00, sent new redemption certificate or movie credit.They are the worst company.
Basque Restaurant Bakersfield, Kevin O'sullivan Wife, Hermes Auction House Birmingham, Blackburn Rovers Players Wages, Naples Botanical Gardens Discount Tickets, Articles F