Dnata Interview Questions (2023) | Glassdoor Interviews for Top Jobs at Dnata. envie um e-mail para People cannot deny the ways that you impact their life, regardless of how they feel about you.". Plan B is always ready to go.". I appreciate diversity in the workplace! When I am under pressure on the job, I focus on the task at hand and make sure not to get distracted. Some roles require one or more of the . I have been in the industry 7+ years. dnata Employee Reviews for Customer Service Representative - Indeed The two sectors bring their challenges, so it is difficult to choose a preference. If I had to commit to just one, I would say that private transport brings me fresh challenges daily, which is exciting to me.". Glassdoor users rated their interview experience at Dnata as 82.8% positive with a difficulty rating score of 2.46 out of 5 (where 5 is the highest level of difficulty). Glassdoor users rated their interview experience at. para informarnos de que tienes problemas. United Arab Emirates Interviews at Dnata Experience Positive 72% Negative 14% Neutral 14% Getting an Interview Applied online 48% In Person 14% Recruiter 10% Difficulty 2.4 Average Hard Average Easy Interviews for Top Jobs at Dnata Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) See more interviews for top jobs I applied online. I interviewed at Dnata (Bangalore) in Jul 2022, Aptitude test in first round and face to face in second round interview was easy second round tjey will test our communication. I learned how to concentrate through chatter or disruption better than before, and I perfected my skills at refocusing someone else to the task at hand.". All interview questions are created by MockQuestions.com and are not official interview questions for any organization listed on MockQuestions.com. How candidates got an interview. dnata Interview Questions & Answers | Indeed.com Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Are there any particular courses you recommend that I take?". First, we get everyone off to a common start. We will get enough time to answer the question and no need to be hurry. I have held a couple of positions that didn't offer the growth and learning that I was expecting; however, I have bounced back nicely. Candidates applying for Customer Service Associate had the quickest hiring process (on average 1 day), whereas Line Maintenance Mechanic roles had the slowest hiring process (on average 240 days). We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. One cannot guess what will happen in the end, so it is great to be prepared for all possible outcomes. - What is your favorite part about working here? Candidates applying for GHA had the quickest hiring process (on average 1 day), whereas Baggage Handler roles had the slowest hiring process (on average 14 days). I come from a similar environment and found that I could be very productive when there was the ", "I work best in an environment where a positive and healthy culture is encouraged. Common stages of the interview process at Dnata according to 7 Glassdoor interviews include: Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. The process took 3 days. Be as diplomatic as possible by highlighting the pros of each. Are you someone who can handle stress on the job? ", "Yes, I have been asked to lie on the job before. If so - be sure to mention those achievements as well! The you ill have a hirevue interview. Job Location: Dubai, United Arab Emirates. Excellent time management skills combined with a superior knowledge of the customer service industry . Dubai Even if you're not leading a team, you can still demonstrate the qualities of a leader! I have three years' experience in public transport and four years' experience in private transportation. - What do you see as the biggest change in this industry over the past 3 years? Dnata Pax Service Agent Interview Questions | Glassdoor los inconvenientes que esto te pueda causar. Followed by 2 technical ,1 managerial round. I see that you have operations management positions open. No matter which system you use I am sure that I can pick it up very quickly. Very easy, nothing to hard. Get started with your Free Employer Profile, Customer Service Representative Interview, The Ultimate Job Interview Preparation Guide. Proficiency in spoken and written English. "In the past few years I was able to upgrade my education while still working full time. I believe it's easier to 'do' rather than 'tell.' If you want to ace your upcoming interview, practice with our topical-based interview question sets. You can rest assured that if you hire me for this role with Dnata, I will maintain a clean record. Dnata Interview Questions (2023) | Glassdoor This position with Dnata will be a perfect compliment to both my short and long-term career plan.". Other21 %. Show that you are proud of yourself and your career accomplishments! I was also processed for final interview. I am happy to comply with any checks that you need to conduct.". message, contactez-nous l'adresse It's a better way to conduct such interview method. I have learned a great deal from both public and private work. United Arab Emirates, Vice President, Commercial & Business Development Ops round was very interesting with lot of questions about GDS, airline codes, capitals etc. I interviewed at Dnata (Bangalore) in Jul 2022, Aptitude test in first round and face to face in second round interview was easy second round tjey will test our communication. Here are some sample questions: - When would you like to have this position filled? We do not claim our questions will be asked in any interview you may have. Interview questions and answer examples and any other content may be used else where on the site. What is the interview process like at Dnata? In that interview you will have a 60 multiple choice questions which is mainly about grammar then you will have 6 situational type questions then you will have to play 2 games, Interview first then multiple tests online based on numbers and shapes, games included English test was also included A last interview with hiring manager which led to an offer letter. This approach will show the interviewer that you are open to coaching and willing to expand your knowledge to make yourself the perfect fit for Dnata. I was also processed for final interview. Wir entschuldigen uns fr die Umstnde. {%selectedMarker.country%} We do not have advertisements on our pages but we do try to make money through paid-memberships. The timely and efficient service provided should be in accordance to the agreed Standard Operating Procedures as well as safety and security standards set by International Civil Aviation Organisation (ICAO) and Local Airport Authorities. dnata - one of the world's largest air service providers - YouTube Amongst other general interview questions, I was tested on what do acronyms stand for. Dnata Customer Service Representative Interview Questions We are proud that our reputation attracts talented and motivated people. Review the company website and other online resources to ensure the questions you are asking are not mundane, or redundant. Help the interviewer to determine which personality type you are by answering this question clearly. I do this to ensure that the more complicated parts of my projects are taken care of right away. The most reliable source that I utilize is 'Transport Topics.' Through Indeed22 %. However, being a dynamic leader can make you a proponent for change in the organization. RAHEEL PLASTERWALA - Customer Service Agent - dnata | LinkedIn Employee referral22 %. Si continas viendo este mensaje, malheureusement, ambiance toxique en general, focus: l'argent, I applied through other source. Lamentamos Strong support professional with a Bachelor of Business Administration (B.B.A.) Avoid taking this as an opportunity to complain about someone; instead, view it as an opportunity to showcase your ability to deal with difficult people while maintaining your productivity. After a week, I was called to report to start my duty. Experienced and skillful Inbound Customer Service Agent providing high quality service to callers, working address and meet all needs. . Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 127 airports. ", "Here are some suggestions on how to handle a large workload:- List your tasks and prioritize them- Think of which tasks add to the company's bottom line, and start there (Closest to the money! Show the interviewer that you are a motivated individual by telling the interviewer about a specific time that you took the lead on a demanding project. My experience was great during the interview session. Be prepared with specific examples from a recent news story or client reviews. My biggest take away from my post-secondary experience is my knowledge of public infrastructure as well as the project management skills that I acquired. We should prepare about our self very well. How do you manage the stressful times? I wanted her to stay and enjoy her employment with us, so I took the responsibility of ensuring she was settling in well. . {%selectedMarker.addressRegion%} Are you the individual who prefers to know what the routine will be, or do you thrive on the challenge and excitement of unpredictability? "I handle stress very well, and when you call my references, they will attest to this fact. "The greatest accomplishment in my career was graduating University as an honors student while still working full time in a related field. ", "Without safety in the workplace, there would be complete chaos. You cannot change others, but there is always the option to upgrade yourself! Be sure to include capabilities that will potentially benefit this potential new employer. excuses voor het ongemak. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. Upvote 14. ", "I have many accomplishments of which I am proud. Give an example of how you coached a coworker who was having difficulty preparing for a big presentation. ", "It is a challenge to stay up to date on the transportation industry, with policy changing on a regular basis. The typical Dnata Customer Service Agent salary is 16,026 per year. The process took 4 weeks. And lastly, do you have internal candidates who are also interviewing for this position?". "Continued education is vital to me because it allows me to remain current and competitive in this industry. Able to work under pressure, and possess good problem-solving and communication skills. The last thing an interviewer wants to hear is a list of items you could have found the answers to from merely watching a video on their company site! I interviewed at Dnata (Manila, Manila) in Nov 2022. I took many weekend workshops on various topics such as Excel, Communication in the Workplace, The Art of Negotiations, and some human resource related courses as well. That experience was also helpful because it taught me a lot about process and navigating the red tape associated with government projects. Why do you specifically want to work for Dnata? Talk to the interviewer about your ability to control pressure in the workplace. enviando un correo electrnico a You will be given certain situation and how will you over come and the outcome, An example of a difficult situation you fixed, tell me about yourself expectations in the workplace. Help the interviewer to see that you would fit well with the characters present at Dnata.Give the interviewer an example of a time when you have worked with a range of personalities. When workloads increase, stress levels do too. "Overall, my career has progressed a touch slower than I would have liked. It is okay to brag a little bit when answering this question. We seek the highest quality of customer service for you, at every stage of the dnata experience, regardless of your goal, destination, or needs. I applied through college or university. message, please email This employer has claimed their Employer Profile and is engaged in the Glassdoor community. When factoring in bonuses and additional . Customer Service - Dubai, UAE (Job) - Edarabia Anonymous Interview Candidate in Dubai . The next question was what does API stand for, which I gave the answer. Sheikh Zayed Road Our interview questions and answers do not represent any organization, school, or company on our site. Philippines, {%selectedMarker.primaryContact%} Ask me what a JSON or API is and I will tell you exactly what it is. Candidates interviewing for Vice President and Software Engineer rated their interviews as the hardest, whereas interviews for Airport Customer Service and Civil Engineer roles were rated as the easiest. All of this makes you stand out from your competitors.". We completed the project three days ahead of schedule. To help you prepare for a Dnata job interview, here are 31 interview questions and answer examples. ", "I am looking for a long-term career opportunity within the transportation industry. Are you able to be productive in any environment? Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Skilled in Management, Microsoft Excel, Customer Service, Microsoft Word, and Sales. Discuss your preferences with the interviewer. This knocked me so much that I terminated the interview and glad to say I am not a part of this company and shambles accusatory management team. Dnata interview details: 86 interview questions and 64 interview reviews posted anonymously by Dnata interview candidates. Our Pilot and Crew Services Crew transport service Crew hotel accommodation An escort through immigration and security "I understand that you have a variety of competitors; however, I am most interested in working for Dnata because of your strong interest in client service, and employee safety. The hiring process at Dnata takes an average of 44.11 days when considering 29 user submitted interviews across all job titles. Talk to the interviewer about your career progression and what you would like to see in the future. Were you asked to take on a particular task, project, or responsibility that gave you a strong sense of enjoyment? Languages:{%selectedMarker.languages%} If I could take any related coursework, I would choose to learn more about transportation systems for public travel. 1.Technical 2 technical 3 managerial 4 hr thats it , - quipe de rh sympa et l'coute, mais lent l'heure de traiter des documents en general. dnata Airport Operations Even if I had googled it or had a sticky note on my PC is this not allowed, I wasn't informed I was in a closed book test. I am proud of my 3.90 GPA. Working for Dnata is generally fine, management isn't overbearing and in fact a little distant. It felt great to accomplish so much and receive recognition for my dedication. Perhaps you earned individual awards, accolades, or scholarships. Dnata Interview Questions (2023) | Glassdoor ", "In my first position out of college, I worked with a person who enjoyed gossip in the workplace. Other online job site8 %. A creative and varied approach to learning inspires employees to interact with their customers in a fun, personable way. to let us know you're having trouble. I am a firm believer in the idea that feedback should be implemented quickly after it's given. The interviewer wants to know that, if hired by Dnata, you would enthusiastically contribute to their safety-focused workplace environment. Read our Terms of Use for more information. I feel like, in most instances, the underachievers will weed themselves out over time, and it's rarely worth making a fuss over. You will be given certain situation and how will you over come and the outcome, An example of a difficult situation you fixed, Get started with your Free Employer Profile, Customer Service Representative Interview, The Ultimate Job Interview Preparation Guide. - How long has this role been vacant? Prepare yourself for your interview at dnata by browsing Interview questions and processes from real candidates. per informarci del problema. Each day, the company handles over 1,900 flights, moves over 8,500 tons of cargo, books over 16,000 hotel stays, and uplifts over 320,000 meals. My experience was great during the interview session. Maybe you gave them confidence in their strengths by encouraging them, or perhaps you offered some helpful hints. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. ", "I find myself getting along with most people at work. Please help us protect Glassdoor by verifying that you're a Relax for a minute and collect yourself- Organize your tasks by which ones you can complete independently and which ones you need help with- Take sufficient breaks so you do not exhaust yourself - Communicate your struggles with your leadership or team". One example of this would be the telephone sales scripts that I crafted for our inside sales team. Perhaps they have multiple departments or locations. If you have an expense account or resource allowance, it is very respectful to the company to be as thoughtful with that allowance as possible. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area, All Qa realated question manual test cases, Its all about situation. ", "If you do not have any post-secondary experience to talk about, then you can certainly discuss any on-the-job training you've completed including workshops, courses, and certifications. I am confident in my ability to work productively, and harmoniously, with multiple personalities in a close-working environment. Interviews at Dnata Experience Positive 73% Negative 14% Neutral 13% Getting an Interview Applied online 48% In Person 14% Recruiter 10% Difficulty 2.5 Average Hard Average Easy Interviews for Top Jobs at Dnata Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) See more interviews for top jobs Offering ground handling, cargo, travel, and flight catering services in 35 countries across six continents, dnata is a trusted partner for over 300 airline customers around the world. Dubai Would you mind sharing with me your favorite source for transportation-related news?". enva un correo electrnico a First, we get everyone off to a common start. Glassdoor users rated their interview experience at. 3 round of interview. Onboarding new employees is an expensive and time-consuming endeavor for any employer. My high grades and great discipline will make me a strong fit for this role with Dnata. Adept in general accounting and finance transactions. The interviewer wants to know that you can handle the workload required of you in this position and that you will not become overwhelmed if/when workloads unexpectedly increase. You have likely gained many valuable skills in your career. Talk about your education experience and be sure to highlight any areas of excellence. I interviewed at Dnata (New York, NY) in Jul 2018 Interview The interview was a three step process, First you apply for your desired position, next you get a preliminary job review & interview with the contract manager and station duty manager. Aydanos a proteger Glassdoor verificando que eres una persona real. "I completed my Engineering degree in 2011 from University of Florida. My dream would be to earn a leadership role with Dnata down the road.". Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) . Hours:{%selectedMarker.openingHours%}. Please fill in the following fields with proper details. ", "I have been meticulous when paving my career path. I interviewed at Dnata (Dubai) in Sept 2022, I don't know how i got rejected,luck played its part, i didn't get enough time to express myself in the interview.it was so late at the evening, i think the interviewers were in a hurry, and i was the last to get interviewed, Anonymous Interview Candidate in Bangalore, I applied through college or university. 2 + years experience in a Customer Service role. I interviewed at Dnata in Feb 2023. What is top of mind when it comes to filling this role? You will be given certain situation and how will you over come and the outcome, An example of a difficult situation you fixed, tell me about yourself expectations in the workplace. dnata Employment and Reviews | SimplyHired This question challenges you to think about how you act as a leader in your daily life. Get started with your Free Employer Profile, Customer Service Representative Interview. You can't always predict what they may say, and you also can't always predict how you might feel in response. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 127 airports. Showing interest in gaining new skills through continued education will allow the interviewer to see you as an engaged and growth-minded candidate. United Arab Emirates scusiamo se questo pu causarti degli inconvenienti. There is a chance that much of the information you are going to access could be confidential and you may be assisting with the transport of dangerous goods. Maybe they were unmotivated or preoccupied with their personal life. The you ill have a hirevue interview. Our date tracking prior to 2019 was not accurately kept. Fax:{%selectedMarker.faxNumber%} I would much rather be a dynamic leader. Think about personal changes you could make that would have made your job easier, improved your skills or furthered your education. Employee engagement went up, and some powerful connections were made. Answer dates might appear two to three weeks before they were published. "For the past four years I have been working with ABC, in the private sector. "Workplace health and safety are critical topics to me. In that interview you will have a 60 multiple choice questions which is mainly about grammar then you will have 6 situational type questions then you will have to play 2 games, Interview first then multiple tests online based on numbers and shapes, games included English test was also included A last interview with hiring manager which led to an offer letter. The test was good and easy for me as I am good at geographical knowledge but believe me it will be very difficult for a candidate to Crack it without having this knowledge. Anonymous Interview Candidate in Manchester, England, I applied through a recruiter. The interviewer wants to know that you have taken note of the workplace culture at Dnata and how they stand out from their competitors. "I am always interested in learning more about this industry and the changes that are taking place. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. I interviewed at Dnata (Manila, Manila) in Nov 2022. - Is this a replacement search or a newly created role? naar There are also a couple of blogs that I follow including Transport Data and Transport Now. Most frequently, I read Pavement Publications. Be prepared with specific examples from a recent news story or client reviews. I am self-driven and have no problem taking the initiative to get the job done. dnata interview questions & answers | Indeed.com This interview question allows you to demonstrate your ability to be a self-starter. Customer Service Agent (CSA) (Current Employee) - Heathrow - January 26, 2023 A very good company with lots accreditation. Si vous continuez voir ce The process took 3 days. This site uses cookies. You must create your own answers, and be prepared for any interview question in any interview. Dubai )- Exhale. Research the company online to discover any opportunities for future growth. I interviewed at Dnata (Manchester, England) in Oct 2022. Most importantly, the interviewer wants to know how you let this person's behavior affect you and your work performance. Disgusting - accusations of chating an interview which knocked me so much that I terminated the interview and glad to say I am not a part of this company and shambles accusatory management team. Discuss the importance of safety, and what it means to you. Followed by 2 technical ,1 managerial round. ", "I try always to create 'what-ifs' because I know that plans change and fail. | Learn more about Muhammad Shofiyan Abdul Aziz's work experience, education, connections & more . It shows that I can take the lead on a project without having my hand held.". Timezone:{%selectedMarker.timeZone%} Lack of benefits. United Arab Emirates, Corporate Communications What stood out to me was the enthusiasm of your team when I first applied here, and also the fact that you recently won the coveted Transportation Leadership Award. United Arab Emirates verdade. Self-motivated individual and strongly believes in teamwork. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Outgoing individual, with a keen interest in the service sector of the aviation industry, supported by work experience and the willingness to learn. 5 Dnata Customer Service Agent interview questions and 5 interview reviews. I am great with autonomy and working independently; however, I am also able to collaborate with my coworkers very well.". Offering ground handling, cargo, travel, and flight catering services in 35. Ethical dilemmas in the workplace will come up from time to time. Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. "We recently had a big project within our work center. I feel that this role with Dnata is a perfect step in my career now, and for the future. - collgues de tout type comme par tout. Answered June 25, 2017 - MAINTENANCE TECHNICIAN (Current Employee) - Dubai. Talk to the interviewer about any interest that you have in creativity and how you have implemented that desire in the workplace. Interviewer asked me about 7-8 questions and I got the offer next week after the interview. Every new dnata employee, regardless of location or company, receives consistent training on their first day.